Refund Policy

1. Unused Product Refunds

We will issue a refund if the paid workspace has not been used after the charge.

For this policy, unused means there has been no meaningful product activity in the billed period, such as creating records, uploading documents, inviting members, connecting providers, or otherwise using the workspace beyond account setup.

2. Automatic Renewal Grace Period

If a subscription renews automatically, you may request a refund within 7 days of the renewal charge.

This 7-day grace period applies only to automatic renewals, not to the initial purchase, and only where the workspace has not been materially used during that renewal period.

3. How to Request a Refund

To request a refund, contact chrisahammerschmidt@gmail.com from the email address associated with your account and include your workspace name and the billing date in question.

We may ask for limited information needed to verify the billing record and determine whether the workspace was used.

4. Exceptions

• We do not offer refunds for periods where the workspace was actively used.
• We do not guarantee refunds for requests made more than 7 days after an automatic renewal.
• This policy does not limit any mandatory refund rights that apply under consumer law.